PILOT · OCTOBER–DECEMBER 2026

Privacy & pilot terms

Your information

We collect your name and WhatsApp number to handle your exchange enquiry. Optional contact, device, condition, workflow and photo information helps our salesperson check eligibility and prepare a quote. Complete device information and at least four photos are required before quoting.

Customer records and device photos are restricted to the YourNextMac.com owner and authorised salesperson. We use your details for this enquiry, follow-up, appointment and transaction records—not as consent for unrelated marketing. WhatsApp conversations are handled in WhatsApp, outside this website.

Do not upload identity documents, passwords, payment credentials or personal content from your screen. Contact the salesperson handling your enquiry to request correction or deletion of your information. Completed transaction records may need to be retained for operational and record-keeping purposes. This pilot does not promise automatic deletion on a fixed schedule.

Quotes and eligibility

Public examples are illustrative, not binding offers. Sales confirms an exact conditional quote through WhatsApp after receiving complete details. We aim to respond within 24 hours and provide a quote within 24 hours of receiving complete information.

Quotes last 72 hours from sending. Inspection, exchange and payment must all finish before the stated expiry. Acceptance or booking does not extend it. Stock and pricing must be reconfirmed for a new quote.

The pilot accepts eligible M1–M3 MacBooks only: fully functional Grade A devices, battery health above 85%, original matching box and charger, and no repairs except Apple or authorised repairs. You must own the device and remove account and management locks before exchange. Inspection is pass or decline, not an on-site price negotiation.

Appointments and payment

Appointments are available in Maadi and 6th of October. Exact addresses are shared privately only after WhatsApp quote acceptance and an agreed appointment. No walk-ins. Payment is in person by cash or InstaPay after successful inspection. The website does not collect online payments.

The laptop inspection normally takes 10–15 minutes. This does not include payment, handover or data transfer. Once inspection passes and payment is completed, you receive your brand-new, factory-sealed replacement during the same appointment. Sales confirms the configuration and availability before your visit.

Before handover

We offer free data-transfer assistance during your appointment. Let sales know in advance if you need help. Transfer time depends on your old Mac and the amount of data; there is no fixed completion time. We recommend making and checking a full backup before your visit.

Erasing your Mac beforehand is optional, not a condition for attending. Only erase after verifying that your backup or transfer is complete and your files are accessible. Keep the old Mac intact if you need it for a direct transfer. Remove accounts and locks before final handover. Enter passwords yourself; never share your Apple Account password with our team.

Replacement warranty

Both replacement models are brand new and factory sealed. For service during the one-year Apple Limited Warranty, contact an Apple Authorised Service Provider. Apple’s coverage runs from the original retail purchase date and is subject to its terms. Ask sales to confirm replacement configuration, availability, invoice and applicable warranty terms before accepting the quote, and confirm your device’s coverage before payment. YourNextMac is an independent exchange service, not an Apple Authorised Service Provider.

Find an Apple Authorised Service Provider · Apple Limited Warranty terms

Last updated: 6 October 2026.