FAQ

Exchange a 13-inch MacBook Air M1 with 8GB unified memory and 256GB SSD for a brand-new 13-inch MacBook Air M5 with a 10-core CPU / 8-core GPU, 16GB unified memory and 512GB SSD. The public indicative exchange difference is EGP 60,000 for this exact configuration. It is not a guaranteed final price. Eligibility, physical inspection, customer acceptance of the final difference and replacement availability apply.

Exchange an eligible 14-inch M1 Pro (16GB/512GB), M2 Pro (16GB/512GB), M3 Pro (18GB/512GB) or standard M4 (16GB/512GB) for a 14-inch M5 Pro MacBook Pro with 15-core CPU / 16-core GPU, 24GB unified memory and 1TB SSD. See its model page for the four approved indicative examples. The final difference is determined after a strict inspection pass, and you can accept or decline. Eligibility and replacement availability apply. View the Pro exchange offer ↗

No. This is a whole-MacBook exchange, not a RAM/SSD upgrade, repair service or standalone cash-buying service.

Only the 13-inch M5 MacBook Air with 16GB/512GB and the 14-inch M5 Pro MacBook Pro with 24GB/1TB. The 16-inch M5 Pro is ON HOLD: it is not offered, priced or available for appointments. No replacement stock is reserved. Read the guide ↗

There is no guaranteed speed improvement. More memory or a newer chip may help some workloads, but the right choice depends on your applications and actual needs.

Submit your MacBook specifications and condition details. At least four clear, usable photos and all required details are needed. We check exact approved pricing and actual replacement availability before sending an individual indicative estimate. The public example is not a personalised estimate.

Inspection, exchange and payment must be completed within 72 hours after the individual indicative estimate is actually sent. Viewing the public price example does not start this deadline. Acknowledging the terms or arranging an appointment does not extend the window. No replacement stock is reserved.

No. After a strict inspection pass, the operator determines the final exchange difference. The customer can accept or decline. The exchange and payment proceed only if the customer accepts.

Exchange is by appointment only in Maadi or 6th of October, as applicable. After you acknowledge the terms, a private appointment can be arranged for physical inspection. Exact locations are shared privately. No walk-ins.

Devices that fail the Grade A eligibility requirements cannot be accepted at a reduced valuation. Inspection is a strict pass or decline.

Your MacBook must be fully working, Grade A, without dents, cracks or faults, with battery health above 85%, its original matching box and original charger. No unacceptable repair history; only accepted documented Apple/authorised-service repairs. You must have legitimate ownership, with account and management locks resolved before handover.

Make a full, verified backup. Never erase before verifying your backup or transfer. Discuss transfer arrangements with sales and keep your old Mac intact if direct transfer is needed. Enter your own passwords; we do not request them.

Apple Authorised Service Providers, subject to Apple coverage terms and original retail purchase date. Sales must verify the individual unit’s coverage and proof of purchase before payment. YourNextMac is independent and is not Apple-authorised.